Frequently Asked Questions

Please review the frequently asked questions below.

What hours are you open?
The Friend for Life office is staffed 9 am to 5 pm EST Monday through Friday. We monitor voicemail and e-mail daily. Please leave a message and we will do our best to respond within 24 hours.
Is there a fee to receive support from Friend for Life?
No. The one-on-one support that Friend for Life volunteers provide is free of charge.
How do I become a volunteer?
Please complete and submit our "Become a Volunteer" online form.
Is there a Friend for Life office in my area?
There is only one Friend for Life office, but that doesn't mean that you can't volunteer or receive support as most of the support is offered over the phone. Though the majority of our volunteers are in the Louisville area, we do have several volunteers all across the U.S. as well as some international volunteers.
I'm very busy. Would I have time to volunteer?
There is an initial 8 hour training currently offered yearly for new volunteers in the Louisville area. If you are unable to attend training we will mail materials to you to complete or make other arrangements. After training the number of times that you may be contacted for a match varies greatly, but you always have the option to decline a contact if it isn't a good time for you.
Are you a support group?
We provide one on one support rather than in a group setting.